{"id":211,"date":"2020-03-04T11:25:15","date_gmt":"2020-03-04T11:25:15","guid":{"rendered":"https:\/\/demo.casethemes.net\/alico\/?page_id=211"},"modified":"2025-03-21T04:04:04","modified_gmt":"2025-03-21T04:04:04","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/betterhealthins.org\/?page_id=211","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"211\" class=\"elementor elementor-211\" data-elementor-post-type=\"page\">\n\t\t\t\t        <section class=\"elementor-section elementor-top-section elementor-element elementor-element-9353945 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9353945\" data-element_type=\"section\" data-e-type=\"section\">\n            \n                        <div class=\"elementor-container elementor-column-gap-extended \">\n                    <div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6cdc476\" data-id=\"6cdc476\" data-element_type=\"column\" data-e-type=\"column\">\n        <div class=\"elementor-widget-wrap elementor-element-populated\">\n                    \n        \t\t<div class=\"elementor-element elementor-element-2f696da elementor-widget elementor-widget-text-editor\" data-id=\"2f696da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"1 1 []\"><strong>Privacy Policy<\/strong><br \/><strong>Effective Date:<\/strong> 03\/21\/2025<\/p><p>Better Health is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.<\/p><h3>1. Information We Collect<\/h3><p>We collect the following types of information when you use our services:<\/p><ul data-spread=\"false\"><li><p><strong>Personal Information:<\/strong> Name, phone number, email, address, and health insurance preferences.<\/p><\/li><li><p><strong>Automatically Collected Data:<\/strong> IP address, browser type, and device information for security and analytics.<\/p><\/li><li><p><strong>AI Communication Interactions:<\/strong> We may store transcripts or logs of <strong>AI-driven customer interactions<\/strong> for quality improvement.<\/p><\/li><\/ul><h3>2. How We Use Your Information<\/h3><p>We use your information to: \u2714 Assist with <strong>health insurance enrollment<\/strong><br \/>\u2714 Provide <strong>customer support<\/strong><br \/>\u2714 Send important <strong>updates and reminders<\/strong><br \/>\u2714 Improve our website and AI-assisted services<\/p><h3>3. AI &amp; Automated Communication Methods<\/h3><p>Better Health may use <strong>AI-driven technology<\/strong> to enhance <strong>communication and customer service efficiency<\/strong>. This includes: \u2714 <strong>AI Voice Calls &amp; AI Agents<\/strong> \u2013 Providing health plan details and assistance<br \/>\u2714 <strong>AI SMS &amp; Chatbots<\/strong> \u2013 Offering quick responses to insurance inquiries<br \/>\u2714 <strong>AI Voicemail Drops<\/strong> \u2013 Delivering pre-recorded health plan updates<br \/>\u2714 <strong>Predictive Dialing &amp; Automated Reminders<\/strong> \u2013 Ensuring timely follow-ups<\/p><p>\u2714 <strong>Your SMS opt-in data will not be shared with any third parties<\/strong> for marketing purposes unrelated to your selected services.<br \/>\u2714 We may share your <strong>SMS opt-in status<\/strong> with <strong>platform providers, phone companies, or vendors assisting in message delivery<\/strong>.<\/p><h3>4. Third-Party Sharing<\/h3><p>We only share <strong>necessary information<\/strong> with: \u2714 <strong>Licensed insurance providers<\/strong> to assist in plan selection<br \/>\u2714 <strong>Service providers<\/strong> that support our communication and AI-driven processes<br \/>\u2714 <strong>Regulatory agencies<\/strong> if legally required<\/p><p>We <strong>never sell or trade your personal data<\/strong> to third parties for independent marketing purposes.<\/p><h3>5. Opting Out of Communications<\/h3><p>You can opt out of: \ud83d\udcde <strong>Phone Calls &amp; Emails:<\/strong> Request removal via email or phone.<br \/>\ud83d\udcf2 <strong>AI Calls &amp; AI Voicemails:<\/strong> Contact us to opt out of automated voice messages.<br \/>\ud83d\udcf2 <strong>SMS Messages:<\/strong> Reply <strong>&#8220;STOP&#8221;<\/strong> to unsubscribe.<\/p><h3>6. Data Security<\/h3><p>We implement <strong>encryption, firewalls, and access controls<\/strong> to safeguard your personal data from unauthorized access.<\/p><h3>7. Your Rights &amp; Choices<\/h3><p>\u2714 Access your personal data<br \/>\u2714 Request corrections or deletion<br \/>\u2714 Opt-out of communications at any time<\/p><h3>8. Changes to This Policy<\/h3><p>We may update this <strong>Privacy Policy<\/strong> to reflect legal or operational changes. The latest version will always be posted on our website.<\/p><h3>9. Contact Information<\/h3><p>\ud83d\udce7 <strong>Email: <\/strong>info@betterhealthins.org<br \/>\ud83d\udcde <strong>Phone:(877) 410-0376<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t            <\/div>\n        <\/div>\n                    <\/div>\n        <\/section>\n                <section class=\"elementor-section elementor-top-section elementor-element elementor-element-9b72e46 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9b72e46\" data-element_type=\"section\" data-e-type=\"section\">\n            \n                        <div class=\"elementor-container elementor-column-gap-extended \">\n                    <div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-303610c\" data-id=\"303610c\" data-element_type=\"column\" data-e-type=\"column\">\n        <div class=\"elementor-widget-wrap elementor-element-populated\">\n                    \n        \t\t<div class=\"elementor-element elementor-element-7fcc09d4 elementor-widget elementor-widget-ct_client_carousel\" data-id=\"7fcc09d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ct_client_carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t    <div class=\"ct-client1 ct-slick-slider style1\">\r\n        <div class=\"ct-clients-list-inner\">\r\n            <div class=\"ct-slick-carousel\" data-arrows=\"\" data-dots=\"\" data-pauseOnHover=\"\" data-autoplay=\"true\" data-autoplaySpeed=\"5000\" data-infinite=\"true\" data-speed=\"500\" data-colxs=\"2\" data-colsm=\"3\" data-colmd=\"3\" data-collg=\"4\" data-colxl=\"4\" data-dir=\"false\" data-slidesToScroll=\"1\">\r\n                                        <div class=\"slick-slide\">\r\n                            <div class=\"client-image wow fadeInUp\">\r\n                                <a href=\"#\"><\/a>\r\n                            <\/div>\r\n                        <\/div>\r\n                                                            <div class=\"slick-slide\">\r\n                            <div class=\"client-image wow fadeInUp\">\r\n                                <a href=\"#\"><\/a>\r\n                            <\/div>\r\n                        <\/div>\r\n                                                            <div class=\"slick-slide\">\r\n                            <div class=\"client-image wow fadeInUp\">\r\n                                <a href=\"#\"><\/a>\r\n                            <\/div>\r\n                        <\/div>\r\n                                                            <div class=\"slick-slide\">\r\n                            <div class=\"client-image wow fadeInUp\">\r\n                                <a href=\"#\"><\/a>\r\n                            <\/div>\r\n                        <\/div>\r\n                                                            <div class=\"slick-slide\">\r\n                            <div class=\"client-image wow fadeInUp\">\r\n                                <a href=\"#\"><\/a>\r\n                            <\/div>\r\n                        <\/div>\r\n                                                <\/div>\r\n        <\/div>\r\n    <\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t            <\/div>\n        <\/div>\n                    <\/div>\n        <\/section>\n        \t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy PolicyEffective Date: 03\/21\/2025 Better Health is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. 1. Information We Collect We collect the following types of information when you use our services: Personal Information: Name, phone number, email, address, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"class_list":["post-211","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/betterhealthins.org\/index.php?rest_route=\/wp\/v2\/pages\/211","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/betterhealthins.org\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/betterhealthins.org\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/betterhealthins.org\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/betterhealthins.org\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=211"}],"version-history":[{"count":0,"href":"https:\/\/betterhealthins.org\/index.php?rest_route=\/wp\/v2\/pages\/211\/revisions"}],"wp:attachment":[{"href":"https:\/\/betterhealthins.org\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=211"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}